Last Updated: [06/062025]
Effective Date: [06/062025]

1. Introduction

BOSS LIVE AGENCY (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website www.bossliveagency.com (the “Site”) and our services. We comply with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Site, you consent to the practices described in this policy.

2. Data Controller

BOSS LIVE AGENCY is the data controller responsible for your personal data.
Contact Us:

• Email: boss@bossliveagency.com
• Morgan Reach House, 136 Hagley Road, Edgbaston, Birmingham, England, B16 9NX

3. Personal Data We Collect

We may collect:

• Identity Data: Name, date of birth, gender.
• Contact Data: Email, phone number, address.
• Professional Data: CV, work history, performance videos (for talent registration).
• Financial Data: Bank details, payment information (for contract fulfilment).
• Technical Data: IP address, browser type, device information.
• Usage Data: Pages visited, session duration, interaction patterns.
• Marketing Data: Preferences for newsletters or promotions.

4. How We Collect Data

• Directly From You: When you register, submit enquiries, sign contracts, or contact us.
• Automated Technologies: Cookies, server logs, analytics tools (e.g., Google Analytics).
• Third Parties: Business partners, talent scouts, or social media (with your consent).

5. Legal Basis & Purposes for Processing

Under UK GDPR, we process data based on:

• Contractual Necessity: To fulfil talent bookings or client agreements.
• Legitimate Interests: Site optimisation, fraud prevention, business growth.
• Legal Obligation: Tax, accounting, or regulatory compliance.
• Consent: For marketing communications (you may withdraw anytime).

We use your data to:

• Facilitate artist bookings and client contracts.
• Process payments and manage accounts.
• Respond to enquiries and provide customer support.
• Improve the Site and services.
• Send marketing updates (if opted-in).
• Comply with legal/regulatory requirements.

6. Data Sharing

We may share data with:

• Service Providers: Payment processors (e.g., Stripe), cloud hosts, IT support.
• Business Partners: Event organisers, talent scouts, or venues (to fulfil bookings).
• Legal Authorities: If required by law (e.g., fraud investigation).
• Third Parties: Only with explicit consent (e.g., marketing affiliates).

We ensure all partners comply with UK GDPR and maintain confidentiality.

7. International Transfers

If data is transferred outside the UK (e.g., to EU/US service providers), we use safeguards such as:

• UK-approved Standard Contractual Clauses (SCCs).
• Adequacy Decisions (for EU transfers).

8. Data Security

We implement:

• Encryption (SSL/TLS) for data transmission.
• Access controls and authentication protocols.
• Regular security audits.
  Breach notifications will be issued within 72 hours where legally required.

9. Data Retention

We retain data:

• For as long as necessary for the purposes outlined.
• Up to 7 years for financial/contract records (to comply with UK law).
• Until consent is withdrawn for marketing data.

10. Your Rights (UK GDPR)

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Data portability (receive your data in a usable format).
• Withdraw consent (for marketing).
• Complain to the UK Information Commissioner’s Office (ICO).

To exercise these rights:
Contact us at boss@bossliveagency.com. We respond within 30 days.

11. Cookies & Tracking

• We use cookies for functionality, analytics, and advertising.
• Manage preferences via your browser settings or our Cookie Banner.
• See our full [Cookie Policy] for details.

12. Third-Party Links

Our Site may link to external sites (e.g., event ticketing). We are not responsible for their privacy practices.

13. Changes to This Policy

Updates will be posted here with a new effective date. Significant changes may be notified via email.

14. Complaints

Contact us first at boss@bossliveagency.com. If unresolved, lodge a complaint with the ICO:

• Website: https://ico.org.uk/make-a-complaint
• Phone: 0303 123 1113

BOSS LIVE AGENCY
WDHPDH LTD t/a BOSS LIVE AGENCY

Company number 14695678
Morgan Reach House, 136 Hagley Road, Edgbaston, Birmingham, England, B16 9NX
© 2025 BOSS LIVE AGENCY. All rights reserved.